Collision Specific Classes

Collision Specific Classes with Descriptions

The Collision Profit Blueprint (Keys to a Successful Collision Repair)

Participants in this course will have a demonstrated ability to discuss explain and question financial performance in their stores. Know your P&L what the numbers mean and when they are telling you that there is an opportunity to correct adverse trends. Identifying the profit cycle and how it's impacted by the production cycle. Best of all, how they work together to build a culture of performance both financial and in production. A can't miss class for the collision repair business owner.

Estimating Essentials (Basic Collision Estimating 1)

A class for entry level estimators where the repair process fundamentals are explored and basic nomenclature and general collision repair terminology is discussed and explained. Participants should be new to estimating, or those in need of a basic refresher. It’s all about what the Repair Planner will see and how what’s seen should be addressed in preparation for Intermediate and Advanced Estimating. Pre-Class Requirements: observations and conversations should take place several weeks before attending the class. Observe repairs being completed Review estimates worksheets against the repairs to begin to help with formulating timeframes for repair Listen to repair planner conversations describing the repair processes, parts ordering and part types OEM and counterfeit

Estimating Elevated (Intermediate Collision Estimating 2)

This class begins where Basic Estimating ends—with many repair observations to be completed. This will allow the Repair Planner to participate in more in-depth discussions about the repair processes, and most importantly P Page logic. The focus as an intermediate participant is identifying what needs to be done to formulate comprehensive repair plans that require accessing OEM repair methodology and developing strategies to use with third-party payers and insurers. Class Requirements Participants are required to observe repair procedures (available in Overdrive) prior to class. The class facilitator will direct conversations specifically about what was observed. Participants will be required to field questions and give comprehensive answers. Participants will be asked to explain their repair and refinishing calculations step-by-step.

Estimating Mastery (Advanced Collision Estimating 3)

The level of sophistication for this class is described in the name. This class prepares participants for working, dealing, and negotiating with insurers and other third parties regarding collision repair detail. Participants will be shown the steps needed to find, focus on, and validate information to prepare for face to face negotiations with insurers while keeping in mind that these folks that are actively trying to find ways to not compensate repair facilities properly. Participants will put together a series of facts and documentation then use them to develop their negotiating game plan.

The Negotiator's Edge (Collision Negotiating Skills)

This one-day event covers negotiation essentials. Start off with establishing what identifies a negotiation, how to prepare for it, and delivery essentials. Later, discuss the mechanics of the negotiation including positioning of the negotiators relative to their opponent, body language, voice modulation, eye contact and more.

The Production Powerhouse (Collision Repair Production)

This class is the first step in understanding why it’s essential to be able to gauge your technician productivity, allowing you to schedule appropriately and identify the hours needed per day, both incoming and outgoing, from the production floor. The class examines overall productivity by a technician and the team and assesses the correct level of compensation for each level of proficiency. There are no prerequisites for this class; however, watching what the technicians do on the floor, how the production manager interacts with them, and identifying any wasted time is essential to the discussions that take place in the class. The class also included starting points for lean processes, such as continuous improvement, 5S, and eliminating waste. It covered all aspects of improving productivity, ensuring that the correct number of hours are processed, and meeting the production objectives. The class ended with a long discussion and development of standard operating procedures.