ATi's Waiting Room

Good day to everyone!  In my organization it is our goal to grow and change every day to be our best!  This can come with many stresses.  I want to start a conversation about how to successfully manage work related stresses.  We all have them or have had them, and I believe managing them successfully will make or break a company.  If you have thoughts on this challenge or are currently coaching your team members to manage the work-related stress so it doesn't manage them, I would love to hear from you about your technics!  

As owners we all have many responsibilities and challenges that need to be addressed on a daily basis.  The more we communicate to our staff about each of these challenges as they arise the more buy in you get from staff to help solve those challenges.  We try too often to do it all ourselves and then we get burned out.  At our shop we have weekly lunch meetings where we go over these challenges and successes each week and try to encourage an open dialogue. It took a while to get everyone to be comfortable about opening up and being honest about things they want to change or even admitting their faults....but eventually it starts to get easier to have better discussions. 

To continue the discussion I have another thought on working with team members to manage work related stress.  I have a team member that has a driver personality. She is very organized and feels stress when things and tasks are not in order according to the standard she set or expects.  She displays a lot of emotions especially when she is feeling stressed.  I would like to hear how you would coach a team member to control their outward emotions that are giving the wrong message to the team around them or customers.